Terms & Conditions

1. Acceptance of Terms & Contracting Parties

These Terms and Conditions ("Terms", "Agreement", or "Terms of Service") constitute a legally binding agreement entered into by and between MIW Corporation ("Company", "we", "us", or "our"), a corporation duly organized and existing under the laws of the Republic of the Philippines, and the organization or business entity subscribing to or accessing the software ("Client", "Subscriber", "Customer", or "You").

MIW Corporation is the sole owner and proprietary operator of the HireRyze platform and the HireRyze trademark. By registering for an account, accessing app.hireryze.com, downloading or using the HireRyze Mobile App, or subscribing to our services, you confirm that you have read, understood, and agree to be bound by this Agreement.

2. Description of Services & License Grant

HireRyze is a cloud-based human resource information system (HRIS), workforce timekeeping, and payroll calculation platform. The Service includes:

• Cloud SaaS Web Console (app.hireryze.com): Centralized management of employee 201 records, departmental hierarchies, shift schedules, leave and overtime approvals, Philippine payroll computations, and analytics reports.
• HireRyze Mobile App: Employee Self-Service (ESS) mobile application (available on iOS and Android) providing mobile clock-in/out, GPS geofencing verification, selfie verification, digital pay slip access, and leave requests.
• Modular Add-ons: Specialized optional extensions including Recruitment & Applicant Tracking System (ATS), Employee Relations & Helpdesk Ticketing, and Performance & KPI Management.
• Managed Payroll Services: Optional outsourced payroll execution, statutory return preparation, and bank disbursement file preparation conducted by MIW payroll specialists.

Subject to timely payment of applicable subscription fees and adherence to these Terms, MIW Corporation grants the Client a non-exclusive, non-transferable, revocable, non-sublicensable right to access and use the Service solely for its internal business operations during the subscription term.

3. Accounts, Administration & Security

To utilize the Service, the Client must establish a corporate administrative account. The Client agrees to:

• Provide accurate, current, and complete corporate and contact information during registration.
• Designate authorized administrators responsible for managing employee access privileges, roles, and approval hierarchies.
• Maintain the absolute confidentiality of administrative login credentials and enforce the use of multi-factor authentication (2FA) for personnel with access to payroll and compensation data.
• Promptly notify MIW Corporation upon becoming aware of any unauthorized access, credential compromise, or security incident involving your account.

The Client is solely responsible for all activities and transactions executed under its administrative credentials and employee user accounts.

4. Pricing Plans, Headcount & Billing Terms

A. Subscription Models & Pricing Tiers

HireRyze services are billed on a recurring basis as selected during registration or contract execution:

• Core HRIS (Annual Billing): ₱75.00 per active employee per month, billed annually in advance.
• Core HRIS (Monthly Billing): ₱85.00 per active employee per month, billed on a flexible month-to-month basis.
• Modular Add-ons:
  • Recruitment ATS: ₱1,299.00 / month flat rate
  • Employee Relations & Helpdesk: ₱899.00 / month flat rate
  • Performance & KPIs: ₱999.00 / month flat rate

B. Minimum Headcount Policy

C. 14-Day Free Trial

Eligible new corporate clients receive a fourteen (14) calendar day free trial with access to all Core HRIS features. Upon expiration of the 14-day trial, continued access requires activation of a paid monthly or annual subscription. If a subscription is not activated within thirty (30) days post-trial, test account data may be queued for automated purging.

D. Taxes & Withholding Tax (BIR Form 2307)

All quoted subscription fees are exclusive of applicable Philippine Value-Added Tax (VAT) or local government taxes unless explicitly stated on the official invoice. Clients entitled to expanded withholding tax (EWT) deductions must remit the remaining net balance along with a duly signed BIR Form 2307 Certificate of Creditable Tax Withheld at Source submitted to [email protected] within the statutory filing window.

E. Late Payments & Account Suspension

Invoices are due upon receipt or according to the credit terms indicated on the billing statement. Accounts overdue past fifteen (15) calendar days from the due date are subject to automated suspension of platform access until all outstanding balances are resolved. Data is preserved during the suspension period.

5. Managed Payroll Operational Terms

For Clients contracting MIW Corporation for outsourced Managed Payroll services, the following operational boundaries strictly apply:

• Submission Cut-Offs: The Client must finalize, review, and approve all employee timekeeping punches, approved overtime, and leave records at least three (3) business days prior to the scheduled salary disbursement date.
• Employer Review & Written Sign-off: MIW payroll specialists compute gross-to-net payroll, statutory contributions, and loan deductions based strictly on the approved attendance telemetry. The Client is required to provide formal written or digital sign-off on the final payroll register before distribution of pay slips or transmission of bank disbursement files.
• Zero Fund Custody Guarantee: MIW Corporation does not hold, receive, or take custody of Client payroll funds. As part of our Managed Payroll service, our specialists prepare encrypted electronic bank batch files formatted for supported client banks (including BDO, BPI, Metrobank, Security Bank). Disbursement execution and authorization remain under the exclusive custody and multi-signatory control of the Client’s authorized corporate officers.

6. Customer Data Ownership & Data Portability

MIW Corporation will not use, access, or modify Customer Data except to the extent strictly necessary to provide the Service, resolve customer support tickets, prevent technical failures, or satisfy lawful regulatory requests.

Data Portability: The Client may at any time during an active subscription export its workforce records, attendance history, and payroll registers using the built-in CSV/Excel export tools. Upon contract termination, the Client is provided a thirty (30) day data export grace period.

7. Biometrics, Geofencing & Offline Sync

The Client is solely responsible for establishing the lawful basis and securing any required employee consent under the Philippine Data Privacy Act (RA 10173) for workforce monitoring and biometric timekeeping:

• Point-in-Time Geofencing: Mobile attendance GPS location verification operates strictly at the point of clock-in and clock-out. The Client agrees that it will not instruct or configure the system to conduct unlawful off-duty surveillance.
• Selfie Verification: Photographs captured for attendance verification are processed solely for buddy-punching audit trails and are stored under encrypted access controls.
• Offline SQLite Queuing: Punches recorded offline on employee mobile devices are stored in local encrypted storage and are synchronized upon network availability. The Client acknowledges that offline attendance depends on device hardware integrity and accurate system time settings.

8. Acceptable Use Policy

You agree that you will not, and will not permit any third party to:

• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the HireRyze web application, API, or mobile app binaries.
• Modify, adapt, translate, or create derivative works based upon the Service.
• Rent, lease, resell, distribute, or utilize the Service for timesharing or commercial service bureau purposes without written authorization from MIW Corporation.
• Circumvent or disable any security features, license checks, or tenant isolation boundaries of the platform.
• Use automated scrapers, spiders, or bots to harvest data from the Service.
• Transmit viruses, malware, worms, or malicious code designed to disrupt the operation of the Service.

9. Service Level Agreement (SLA) & Maintenance

MIW Corporation uses commercially reasonable efforts to maintain a 99.9% uptime target for the HireRyze cloud platform, excluding scheduled maintenance.

• Scheduled Maintenance: Maintenance windows are scheduled during off-peak Philippine hours (typically Saturdays/Sundays between 12:00 AM and 5:00 AM PHT). Advance notice will be provided via administrative dashboard banners or email at least forty-eight (48) hours prior to scheduled downtime.
• Emergency Maintenance: Critical security patches or emergency infrastructure maintenance may be executed with immediate notice to ensure database integrity and service security.
• Disaster Recovery: Daily automated database backups are encrypted and mirrored to geographically distinct backup nodes with disaster recovery restoration targets within four (4) hours.

10. Intellectual Property Rights

All right, title, and interest in and to the HireRyze platform, including but not limited to software code, architecture, database schemas, user interfaces, graphic designs, algorithms, documentation, and the "HireRyze" brand name and logos, are and shall remain the exclusive intellectual property of MIW Corporation.

Nothing in this Agreement grants the Client any ownership rights in the platform or brand assets, other than the limited subscription license expressly set forth in Section 2.

11. Legal, Labor & Tax Disclaimers

However, the Client employer remains solely and ultimately legally responsible for:

• The accurate classification of employees (e.g. regular, probationary, contractual, project-based) under the Labor Code of the Philippines.
• The verification of employee tax exemption status, minimum wage rates, and localized holiday declarations.
• The timely filing of official statutory returns and electronic remittances to the Bureau of Internal Revenue (BIR Form 1601-C, 2316), SSS (R-3 / R-5), PhilHealth (EPRS), and Pag-IBIG (MCRF), unless explicitly engaged under our Managed Payroll service where MIW specialists prepare these filings on your behalf.
• Compliance with mandatory DOLE issuances, occupational safety guidelines, and labor standards.

HireRyze and MIW Corporation do not operate as an accredited accounting firm, legal counsel, or financial fiduciary. Use of the software does not substitute for professional legal advice or independent tax consultation.

12. Limitation of Liability & Indemnification

To the maximum extent permitted under applicable Philippine law:

• Waiver of Consequential Damages: In no event shall either party be liable to the other for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, loss of business opportunity, or business interruption, regardless of the theory of liability.
• Aggregate Financial Cap: MIW Corporation’s aggregate cumulative liability arising out of or related to this Agreement, whether in contract, tort, or otherwise, shall be strictly limited to the total subscription fees actually paid by the Client to MIW Corporation during the twelve (12) months immediately preceding the event giving rise to the claim.
• Client Indemnification: The Client agrees to indemnify, defend, and hold harmless MIW Corporation, its officers, directors, and employees from and against any third-party claims, liabilities, damages, or expenses (including reasonable attorney's fees) arising out of the Client’s unlawful processing of employee data, violation of RA 10173, or breach of Philippine labor regulations.

13. Term, Renewal & Termination

• Term & Auto-Renewal: Monthly subscriptions renew automatically on each monthly anniversary; annual subscriptions renew automatically on each annual anniversary, unless either party provides written notice of non-renewal at least thirty (30) days prior to the expiration of the current billing cycle.
• Termination for Convenience: The Client may cancel its subscription at any time through the administrative settings or by written notice. Cancellation takes effect at the conclusion of the currently paid billing period; no partial refunds are issued for unused portions of prepaid periods.
• Termination for Cause: Either party may terminate this Agreement immediately upon written notice if the other party materially breaches this Agreement and fails to cure such breach within fifteen (15) calendar days of written notice.
• Post-Termination Data Grace Period: Following termination, the Client is granted thirty (30) days of restricted read-only access to download all historical 201 records, time logs, and payroll registers. After thirty (30) days, all Client production database instances are permanently purged and sanitized.

14. Governing Law & Dispute Resolution

This Agreement, and all matters arising out of or relating to your use of HireRyze, shall be governed by, construed, and enforced in accordance with the laws of the Republic of the Philippines, without giving effect to conflict of laws principles.

The parties agree to attempt in good faith to resolve any dispute, controversy, or claim arising out of this Agreement amicably through executive negotiation. If the dispute cannot be settled amicably within thirty (30) days, the dispute shall be submitted to the exclusive jurisdiction of the proper courts of Malolos, Bulacan or Pasig City, Metro Manila, Philippines, to the exclusion of all other courts.

15. Contact & Legal Notices

All formal notices, legal inquiries, or contractual communications under this Agreement should be directed to: